Cookie policy

A cookie is a small file or mechanism used to store or read information on your device when you use Vivastream App. The term "tracker" also includes local storage, some technical identifiers, SDKs, and similar technologies.

Trackers may serve different purposes, including enabling the service to function, remembering your choices, measuring audience, protecting user journeys, or facilitating some technical integrations.

Vivastream App may use trackers to operate the service, secure user journeys, maintain user sessions, remember preferences, facilitate content playback, measure usage, improve performance, analyze incidents, and, where legally permitted, personalize some editorial surfaces or recommendations.

Depending on the current service configuration and active integrations, Vivastream App may use the following categories of trackers.

Some trackers are essential to provide the service or to fulfill your explicit request. They may be used to log into an account, maintain a session, remember a language preference, stabilize a journey, protect against abuse, or support the proper functioning of key interfaces.

Such trackers may be used without prior consent where the law allows it because they are strictly necessary for the provision of the service or for a feature expressly requested by the user.

Where a tracker is not strictly necessary to operate the service, Vivastream App seeks to collect your consent before placing or reading it, in accordance with applicable law.

This may include some analytics, measurement, personalization, or any other tracker that is not indispensable to the immediate functioning of the service.

Where Vivastream App provides a cookie banner, preference center, or similar settings interface, you may accept, refuse, or configure some categories of consent-based trackers.

Refusing a non-essential tracker should not prevent access to the essential functions of the service, except where the requested feature technically depends on the relevant tracker.

You may change or withdraw your choices at any time, subject to the technical limits of the service and of the browser or device used.

Some trackers may be implemented by third parties acting on behalf of Vivastream or, in some cases, for their own purposes linked to payment, security, authentication, hosting, technical analytics, or support.

Depending on the active integrations, such third parties may include payment providers such as Stripe, Apple, or Wave Money, as well as infrastructure or security providers such as Google Cloud Platform and other technical suppliers connected to the service.

Where those third parties operate under their own policies and obligations, we also encourage you to review their privacy and cookie information where relevant.

The lifespan of a cookie or tracker may vary depending on its purpose, whether it is strictly necessary, the service configuration, or the technical constraints of the relevant partner.

Vivastream seeks to limit tracker retention to what is appropriate for the relevant purpose. Data collected through trackers may then be retained for a period appropriate to the related processing purpose, in accordance with the privacy policy and applicable legal obligations.

In addition to the tools made available by Vivastream App, you can generally configure your browser, device, or system settings to limit, block, or delete some cookies and similar trackers.

Blocking strictly necessary trackers may degrade or prevent the operation of some parts of the service, including login, session stability, some payments, some preferences, or some technical integrations.

Where a tracker allows the collection or use of personal data, the related processing is also governed by the Vivastream App privacy policy.

This cookie policy therefore complements, but does not replace, the privacy policy.

This cookie policy may be amended to reflect service evolution, technical integrations, legal requirements, or recommendations from competent authorities.

The applicable version is the version published on the platform on the date of consultation. In the event of a material change, Vivastream may inform users by any useful means.

For questions about cookies, trackers, or your consent choices, you may contact Vivastream at assistance@vivastream.app.